Listening to Instructions
This administrative assistant is listening to her boss.
Listening actively means paying attention to what is said and asking questions.
It's a good idea to take notes too.
Companies need to keep track of tax records, sales records, shipping records, etc.
Administrative assistants need to have a system for keeping track of various types of records.
It's essential for office administrators to have excellent computer skills.
New computer programs are released every year. It's difficult to learn them all.
Community colleges, adult education programs, and online schools offer computer classes.