Administrative Assistants, Page 4

Listening to Instructions

• This administrative assistant is listening to her boss.


• Listening actively means paying attention to what is said and asking questions.


• It's a good idea to take notes too.

Gather Records

• Companies need to keep track of tax records, sales records, shipping records, etc.


• Administrative assistants need to have a system for keeping track of various types of records.

Desktop Computer

• It's essential for office administrators to have excellent computer skills.


• New computer programs are released every year. It's difficult to learn them all.


• Community colleges, adult education programs, and online schools offer computer classes.